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Q&AHometown stands for Friendly Service at Fair Prices. Here are answers to some commonly asked questions. General Questions: Q: What cannot be placed into the garbage carts?
Notice:“You may be responsible for any liability that results from contamination at a facility where your waste has been deposited. Minnesota believes that its waste management system provides substantially more financial and environmental protection than depositing waste in landfills in other states. Managing your waste in Minnesota may minimize your potential liability.”
Notice: Hometown Sanitation is not responsible for damages that a cart or dumpster may cause while in the customer's possession. We strongly encourage you to secure your dumpster to avoid the dumpster from moving. Q: What should I do with large bulky items that don’t fit in the garbage? Q: How do the Hometown tags work? Q: What is the weight limit on Hometown bags? A: 50 pounds Pricing:Q: Does Hometown charge surcharges? Q: What are the prices for Hometown services? Billing Questions: Q: What is Hometown's Cancellation Policy? Q: What is Hometown's Refund Policy? Q: Will Hometown charge me a late fee if my bill is not paid within 30 days? If you have any other questions PLEASE feel free to call us at 1-877-545-4877 or e-mail us at hometown@windomnet.com
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